St Martin's Lodge Sign up for the Hoteliers' Charter

St Martins Lodge has become the first hotel in Leicester to sign up to The Hoteliers’ Charter, an initiative designed to raise the profile of the hotel industry in the public arena.
The Hoteliers’ Charter was drawn up in 2020 to raise the profile of the hospitality industry and promote hospitality as a profession of choice to parents, schools, colleges, universities and careers influencers.
Located in the heart of the historic Cathedral Area in the City of Leicester, St Martins Lodge offers 28 luxury bedrooms within a fully renovated Grade ll Listed building.
The Hoteliers’ Charter has already secured the support of industry bodies, The Master Innholders, UKHospitality, St Julian’s Scholars and The Institute of Hospitality along with many hotel general managers.
The Charter is designed to raise the profile of the industry, advocating working in hotels as a great career choice. The Charter Hoteliers’ role is to encourage employment from their locality into the wider hospitality industry, primarily through hotels.
Nigel Jobson, Business Director at St Martins Lodge, said “We are proud to be an approved member of The Hoteliers’ Charter and spread the good word of our industry, to educate both parents and youngsters about the benefits of attending a catering or hospitality college. By working with a Charter Hotelier such as ourselves, they can benefit from a good work life balance, training, mentoring and apprenticeships.”
For more information on The Hoteliers’ Charter visit:
For more information on St Martins Lodge visit or phone 0116 261 5200
As a Charter Hotelier, St Martins Lodge are committed to:
  • Developing team members through training, apprenticeships, coaching and mentoring, positioning hotel roles as careers, not just jobs.
  • Support The Hospitality Commitment to respect team members’ work/life balance, rotas and working hours,providing sufficient notice for changes and requests. As our members trade seven days a week, a range of shift patterns are available to support working families, students and part time working.
  • Support the ambition to end low pay, believe passionately in giving people opportunities to develop their careers, and give access to financial and pension guidance.
  • Champion a fair and transparent service charge/tronc/gratuities system where all monies are distributed with only agreed costs retained.
  • Offer colleagues access to an employee assistance programme, to provide confidential support across all facets of their physical and mental wellness, both in and outside the workplace.
  • Provide a positive and nourishing workplace environment and culture for colleagues, nurturing social networks around their teams and facilitating social activities to build cohesive workplace communities.
  • Support industry charities, and other charities relating to the community they serve, respecting and encouraging colleagues’ commitments to additional community endeavours.
  • Drive environmentally sustainable businesses with a commitment to reduce, reuse and recycle, and champion the government’s commitment to be carbon neutral by 2050.
  • Advocate diversity, inclusion and equality, offering English lessons to colleagues where required and taking practical measures to make hotels accessible for all disabilities.
  • Commit to the Modern Slavery Act and ensure that all suppliers act in accordance with the core values of the Hoteliers’ Charter and The Hospitality Commitment.



St Martins Lodge,
2 Peacock Lane,
LE1 5NR,
United Kingdom


0116 261 5200



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0116 261 5200

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